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Get Started with Confidence at Ledger.com/start

Get Started with Confidence at Ledger.com/start

A friendly, step-by-step guide to setting up your Ledger hardware wallet and Ledger Live, protecting your crypto, learning everyday best practices, and where to find official resources.

Why start with Ledger? (H2)

For many crypto owners, hardware wallets are the most practical way to keep control of private keys offline. Ledger combines a hardened secure element, a user-friendly interface via Ledger Live, and a large ecosystem of supported assets. This post walks you through everything you need to go from unboxing to confident everyday use — including the ten official Ledger links above so you always have trusted resources at hand.

Before you begin: What you’ll need (H2)

Checklist (H3)

  • Ledger hardware wallet (Nano S, Nano S Plus, Nano X, or other Ledger device).
  • Computer or smartphone compatible with Ledger Live.
  • Stable internet connection to download Ledger Live and firmware updates.
  • A quiet, private space to set up the device and write down your recovery phrase.
  • Pen and the recovery sheet that comes in the box (or a secure backup method).

One small safety note (H4)

Never share your 24-word recovery phrase with anyone or enter it on any website or software other than your Ledger device during official recovery. Ledger will never ask for your 24 words.

Step-by-step setup (H2)

1. Unbox and inspect (H3)

Carefully check the packaging and device for tamper evidence. Ledger packages are designed to be secure — if anything looks off, contact Ledger Support immediately via the official links above.

2. Install Ledger Live (H3)

Go to Ledger Live and download the version suitable for your device. Ledger Live is the companion app used to manage accounts, install apps on your device, and send/receive crypto.

3. Initialize your device (H3)

  1. Power on the device and choose to set it up as a new device.
  2. Create a PIN code on the device — make it memorable but not easily guessable.
  3. Write down the 24-word recovery phrase on the card included in the box. Store this in a safe, preferably offline, location.

PIN and recovery phrase best practices (H4)

  • Never store the 24-word phrase on your phone or computer as plain text.
  • Consider metal backups for fire/water protection if you hold a significant amount of crypto.
  • Use a unique PIN — do not reuse common or widely known numbers like birthdays.

4. Add accounts in Ledger Live (H3)

Open Ledger Live, pair your device, and use the Add Account flow for each cryptocurrency. Ledger supports many chains and tokens; choose the ones you need and keep Ledger Live updated.

Using Ledger every day (H2)

Sending and receiving (H3)

Always verify the address on your Ledger device screen before confirming a transaction. The device's screen is where the final verification happens — this is the anti-phishing, anti-man-in-the-middle safeguard that makes hardware wallets powerful.

Gas fees and networks (H4)

For networks like Ethereum, pay attention to network fees and choose the appropriate fee level in Ledger Live. When interacting with new smart contracts, double-check contract addresses and consider using small test transfers first.

Pro tip (H5)

When trying a new DeFi protocol or bridge, send a small test amount first so you can confirm the process and fees without risking a large amount.

Security: beyond the basics (H2)

Firmware and app updates (H3)

Keep your Ledger firmware and Ledger Live app updated. Official firmware updates patch security issues and add new features. Always update from the official Ledger Live application and never from an unverified third-party source. Check the Firmware Updates page for details.

Phishing and social engineering (H3)

Scammers will try to trick you through fake websites, emails, or messages claiming to be Ledger. Use the official links provided here. Bookmark Ledger's official support and contact pages so you can reach them directly if something seems suspicious.

Recognize common fraud patterns (H4)

  • Emails claiming urgent action and asking for recovery phrases — always a scam.
  • Browser pop-ups or extensions that request your 24 words or try to trick you into connecting to unknown apps.
  • Social media DMs with links to wallet help or giveaways — verify via official channels only.

Advanced workflows (H2)

Multisig and advanced custody (H3)

If you manage significant holdings, consider multisignature (multisig) setups using devices like Ledger as signers. Multisig reduces single points of failure and is widely used by DAOs, teams, and serious holders.

Interacting with dApps (H3)

When connecting to decentralized apps (dApps), prefer WalletConnect where supported or use the official Ledger Live integration. Confirm contract interactions on the device itself and review permission scopes before approving.

Backups for teams (H4)

For organizations, maintain documented recovery and access procedures that balance security and operational continuity. Use separate, secure storage for recovery phrases and consider quorum-based processes for recovery.

Troubleshooting & Support (H2)

Common issues and quick fixes (H3)

  • Device not detected: Check the cable, USB port, and that Ledger Live is open and allowed to access the device.
  • App not opening: Make sure the specific app for the crypto (e.g., Ethereum) is installed on the device via Ledger Live.
  • Firmware update stuck: Restart the process in Ledger Live and follow the official firmware instructions from the Firmware page.

Where to get official help (H3)

Ledger's Support Center and Contact pages (linked above) are the authoritative sources for device issues, replacement policies, and official contact forms. Avoid relying on random forum advice for urgent security issues; use official support channels first.

Frequently Asked Questions (H2)

Q: Can Ledger be hacked if my computer is compromised? (H3)

A: Ledger hardware wallets keep private keys isolated from your computer. Even if your computer is infected, the device requires physical confirmation for transactions, which dramatically reduces risk. That said, malware can still trick you into signing malicious transactions, so always verify transaction details on the device screen.

Q: What happens if I lose my device? (H3)

A: Your funds can be recovered with your 24-word recovery phrase on another compatible device. This is why the recovery phrase must be kept secure and private.

Q: Should I buy from third-party marketplaces? (H4)

A: Prefer buying directly from Ledger's official store or authorized resellers. Buying from unknown third parties increases the risk of tampered devices. See the Products page for purchase guidance.

Next steps and continued learning (H2)

Once you’re set up, keep exploring Ledger resources. The Ledger Academy and Knowledge Center are excellent places to expand your knowledge about staking, DeFi, NFTs, and safely interacting with the evolving crypto ecosystem.

Practice makes confident (H3)

Perform small, intentional exercises: send a micro-transaction, confirm a token approval, or set up a watch-only account. These low-risk actions build familiarity with the workflow and reinforce security habits.

Final reassurance (H5)

If you lose track at any point, return to the official start page Ledger.com/start or contact official support. Keep your recovery phrase offline and use the ten links at the top of this post as your go-to trusted references.

Written to help new and returning Ledger users get started with confidence. For official documentation, support, and firmware, use the links in the header. Stay safe — and welcome to owning your keys.